Spearheading the group-wide Omnichannel Key Strategic Initiative: working closely with various departments to establish guidelines for a multi-channel approach across different business models (segments) / channels and along the entire customer journey; developing comprehensive roadmaps with country teams and oversee their implementation. This role will play a pivotal role in enhancing our customer experience and cross sell capabilities.

• Lead the implementation of the Omnichannel Key Strategic Initiative, collaborating with stakeholders across different business model and departments to ensure alignment within the UNIQA Group;
• Establish guidelines and best practices for a seamless multi-channel approach, encompassing online platforms, mobile applications, call centers, and physical branches;
• Identify proactively development potential, gaps and weaknesses in omnichannel capabilities across all parts of the journey;
• Develop and maintain comprehensive roadmaps for Omnichannel projects in cooperation with business leaders, outlining key milestones, deliverables, and dependencies;
• Define and analyze performance metrics to evaluate the effectiveness of Omnichannel operations, making data-driven recommendations for continuous improvement;
• Provide regular updates to senior management on project status, highlighting achievements, challenges, and opportunities;
• Act as the go-to contact for international teams to support with overarching omnichannel logic;
• Performing other various tasks upon the request of the immediate superior.

• A minimum of 3 years in project management, ideally leading complex initiatives in the insurance or financial services industry
• Strong leadership skills with the ability to collaborate effectively with diverse stakeholders at all levels of the organization;
• Proven project management experience in financial institutions or similar environments, especially working in agile teams;
• Excellent organizational skills and a clear track record of effective task breakdown, division, and accomplishment;
• Persuasive and clear communication skills with a customer-oriented attitude;
• Sense of urgency for time-sensitive manners;
• Openness to innovative ideas, inclusion, and diversity;
• Integrity as a leader, team member, and in regard to the customer;
• Respect for all parties professionally involved;
• An excellent command of English language;
• Willingness to travel abroad at least once per quarter;
• A bachelor's degree in business management, project management, insurance, finance or in a related field will be an additional asset​.

• Stable employment based on an employment contract;
• Interesting work in an international environment;
• Working among professionals with many years of experience in insurance;
• Freedom to act - space for creating and implementing new solutions;
• Good atmosphere conducive to cooperation;
• Flexible working hours and the possibility of partial remote work;
• A cafeteria benefits system - you decide what you use.