Junior Application Support

Predica is a place where you will never get bored or standstill. If you are looking for repeatable work 'nine-to-five', corporate atmosphere, or individual work, it is not with us. Interesting people, innovative approach to IT projects, flexible work models - this is what distinguishes us.

We are currently looking for a person for the position of Junior Application Support. If you are ambitious and ready for challenges, join our team.

Job responsibilities:

  • Incident and problem management,
  • Analysis of bugs and errors, identifying their root cause and troubleshooting or requesting fixes and changes from internal and external vendors,
  • Active communication with users/clients in an international environment,
  • Monitoring systems and environments using MS Azure,
  • Knowledge transfer to other team members as well as creating technical documentation (e.g. SOP type documents).

Requirements:

  • At least 1 year of experience in a similar role (application support/service desk),
  • Fluent English,
  • Experience in incident and problem management,
  • Overall understanding of IT concepts (databases, networking, servers),
  • Self-reliance and "can–do attitude”.

Would be appreciated:

  • Knowledge of MS Azure,
  • Knowledge of SQL,
  • ITIL and Microsoft certification,
  • Knowledge of Azure AD B2C,
  • Experience with Service Now, VSTS/ Azure DevOps.

We offer:

  • 8000 PLN
    self-development budget
  • Globetrotter bonus
  • Hardware budget
  • All necessary licenses and tools for performing work
  • Co-financing
    of Multisport card
  • Co-financing
    of Medical Care
  • Co-financing additional group insurance
  • International projects
  • Clear career path
  • Mentorship
  • Flexible working hours including remote work
Apply