Application Support

Predica is a place where you will never get bored or standstill. If you are looking for repeatable work 'nine-to-five', corporate atmosphere, or individual work, it is not with us. Interesting people, innovative approach to IT projects, flexible work models - this is what distinguishes us.

We are currently looking for a person for the position of Application Support. If you are ambitious and ready for challenges, join our team.

Job responsibilities:

  • Analysis of applications bugs and errors, identification of their roots, requesting changes and fixes from internal and external vendors,
  • Incident and problem management,
  • Creating technical documentation (e.g. SOP type documents, instructions, implementation plans for changes, projects related to infrastructure development, etc.),
  • Monitoring environments, systems and applications using MS Azure,
  • Cooperating with developers, project owners and business clients,
  • Translating business needs into technical specifications,
  • Providing high-quality solutions,
  • Knowledge transfer to other team members,
  • Active communication with users/clients in an international environment.

Requirements:

  • At least 2 - 3 years of experience in a similar role (application support/ IT analyst/ Service Desk),
  • Fluent English,
  • Knowledge of MS Azure platform,
  • Basic SQL knowledge,
  • Wide understanding of IT concepts: servers, networking, databases,
  • Knowledge of ITIL processes,
  • Experience with Service Now, VSTS/ Azure DevOps,
  • Self – reliance and “can do” attitude.

Nice to have:

  • ITIL and Microsoft certification,
  • Knowledge of Azure AD B2C.

We offer:

  • 8000 PLN
    self-development budget
  • Globetrotter bonus
  • Hardware budget
  • All necessary licenses and tools for performing work
  • Co-financing
    of Multisport card
  • Co-financing
    of Medical Care
  • Co-financing additional group insurance
  • International projects
  • Clear career path
  • Mentorship
  • Flexible working hours including remote work
Apply