Head of Delivery
Miejsce pracy: Lublin/ Warsaw

Predica is an International IT consulting company that helps companies around the world to boost IT systems for better safety and productivity by implementing award-winning Microsoft technologies. We live and breathe delivering solutions for our Customers. We are a highly-skilled and passionate team of 230+ experts, recognized in 12 categories as Microsoft Partner.

We are looking for a driven, passionate individual to join our Delivery Team as the person accountable for the entire unit – Head of Delivery. You will be responsible for the technical part of our projects. You should have a proven track record of being a leader, ideally in a professional services organization with Microsoft specialization. Leader of the department with experience in reporting to CEO, GM or board of directors and liaising with Leadership Team to make decisions for operational activities, setting and driving strategic goals.

  • Managing the Delivery department, i.e. the department providing IT services and systems (based on Microsoft technologies) for our clients 
  • Managing a team of 100, indirectly in an organized structure based on team leaders (Team Lead & Domain Lead) 
  • Responsibility for stable team growth at a rate of 30% year on year 
  • Organizing people into project teams along with the needs of the consulting and sales department 
  • Access and resource management using modern IT tools based on our own IP and Microsoft platforms (Azure, Office365, Dynamics) 
  • Mentoring and direct management of the 4 Domain Leads 
  • Caring for the high quality of created solutions, working in accordance with our value system 
  • Defining and changing processes and tools to enable growth 
  • Expansion of the base of subcontractors and freelancers with whom we cooperate on various projects 
  • Min. 5 years of experience in the IT industry, of which at least a year in the following positions: software development manager, service delivery manager, service portfolio manager 
  • Experience in running IT projects and delivering them as an architect, consultant, programmer in Agile / Scrum / DevOps methodologies 
  • Managing and motivating people, not just direct superiors 
  • Very good communication with the client, ability to obtain information, requirements, and presentation of solutions 
  • Experience with implementations on Microsoft platforms 
  • Experience with running a team with 30% growth year-on-year 
  • Knowledge of ITSM / ITIL methodologies and IT infrastructure issues will be appreciated 
  • Very good English 
  • Authorized certifications are done on a regular basis
  • Bonus system
  • International projects for various market sectors/verticals
  • Flexible working hours including remote work
  • Clear, quantitative conditions for position promotion and a career path
  • Mentorship and coaching aimed at the personal development of the employee and career development
  • Great team that is helpful and willing to share their experience and knowledge
  • Self-development budget for training, international conferences, university courses, improving skills (currently: 8000 PLN)
  • Quality bonus up to 15% of quarterly salary, paid quarterly)
  • Co-financing of the Multisport package
  • Co-financing of private medical care in PZU
  • Co-financing additional group insurance
  • Laptop with additional equipment and a hardware budget
  • All necessary licenses and tools for performing work
  • Allowance/delegations when traveling abroad
  • Travel insurance, subsistence allowance, additional benefit with longer involvement abroad (up to 20% of salary)

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